Hotel da Baixa

Amazing staff, fantastic location, rooms and little niceties like free soda in bar frdge, all day coffee/hot chocolate and sweets

Everything about this hotel exceeded our expectations. The location is perfect to see all of downtown, with being able to walk to most of everything. Rooms were clean and the beds were very comfortable. The hotel staff was wonderful and helped with anything that we needed (restaurant recommendations & reservations, helped with luggage, etc). Breakfast was excellent, lots of variety. Free water, coffee, tea and the walking tour! Taking Pedro’s free walking tour is a must, he is so knowledgeable and helpful with anything that we needed. I would stay at this hotel every time visiting Lisbon!

Sometimes 10 is not enough :) When the location turns out to be the best that can be expected, when the room looks even better in reality than in the pictures, when the breakfast is varied, so delicious and generously served, when the service exceeds all expectations and beyond, and when the service manager - Pedro conduct over all of these, and he does it with sensitivity, a smile and endless patience , you feel that this wonderful place must be rated above the possible 10.

I recently had the pleasure of staying at Hotel da Baixa for two days, and I couldn’t be happier with my experience! From the moment I arrived, I was warmly welcomed, and the service throughout my stay was outstanding. A special mention to Nuno Vieiza and Tamally Guman at the bar—they truly went above and beyond to make my stay even more enjoyable. Their hospitality, friendliness, and great recommendations made for a fantastic experience. The breakfast was excellent, with a wide variety of choices to suit every taste. My room was spotless, comfortable, and beautifully designed. It was also a lovely surprise to receive a welcome gift from the hotel—a thoughtful touch that made me feel even more special. I had an amazing time in Lisbon, and I highly recommend Hotel da Baixa to anyone visiting the city.

I was visiting for business, and the location couldn’t have been better. The hotel is situated on a quiet street with tram tracks, so it's peaceful and free from the hustle and bustle of tourists. Yet, it’s just a short walk from all the major attractions and central points in the city. Perfect balance! The service at the hotel was exceptional. From check-in to check-out, the staff was impeccable, always ready to help with anything, big or small. As for the breakfast—luxury! The spread is worth every penny. All the ingredients are top-quality. Fresh fruits like kiwi, oranges, pineapple, melon, and papaya are on offer, and the cold appetizers include fresh salmon and other premium selections. It’s a perfect start to the day. Now, the room: in my standard room, I had two large windows and a high ceiling (around 3.5 meters), which made the space feel vast and airy. The bed was enormous—truly a King-size—and the mattress was incredibly comfortable. Every detail was carefully thought out, from the daily supply of complimentary water to the in-room, coffee machine with pods. I have long hair, and I usually bring my own shampoo and conditioner when I travel, but the products here were from a renowned French brand—top quality, so I didn’t need to use my own. The bathroom amenities were all excellent. The room also offered ample space to work. I set up my laptop by the window, enjoying coffee in a comfortable chair—perfect for the times I needed to catch up on work. The hotel’s restaurant, Sebastiao, deserves special mention. Don’t even bother looking for alternatives! In Lisbon’s city center, there are always people trying to lure you into restaurants with promises of great deals, but I can’t imagine a better dining experience than at Sebastiao. The food is a delightful blend of traditional Portuguese dishes and fusion cuisine, all made with exceptional quality ingredients. Plus, there’s l jazz music to set the mood, making it a great spot for a business dinner!!!